Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Trusted Partnerships
Our Extensive Industry Experience
Kanaf Medical has built a solid reputation as a trusted distributor of medical instruments, specializing in cardiac and peripheral catheters, ensuring strong relationships with hospitals across Saudi Arabia.
Trusted Partnerships
Our Extensive Industry Experience
Kanaf Medical has built a solid reputation as a trusted distributor of medical instruments, specializing in cardiac and peripheral catheters, ensuring strong relationships with hospitals across Saudi Arabia.
What Our Clients Say About Us
★★★★★
Average Rating: 4.8 out of 5 based on 150 reviews
Trusted by Healthcare Professionals
The professionalism and responsiveness of Kanaf Medical are unmatched. They truly understand the needs of healthcare providers and deliver accordingly.
★★★★★
Dr. Sara Al-Jabri
A Leader in Medical Distribution
Kanaf Medical stands out for their commitment to excellence. Their products are reliable, and their team is always ready to assist with any inquiries.
★★★★★
Dr. Ahmed Al-Farsi
Exceptional Service and Support
Kanaf Medical has consistently provided us with top-notch medical instruments and unparalleled support. Their dedication to quality and customer satisfaction is evident in every interaction.
★★★★★
Ms. Fatima Al-Sayed
Reliable Partner in Healthcare
Working with Kanaf Medical has transformed our procurement process. Their expertise in the medical market and strong relationships with hospitals have made them an invaluable partner.
★★★★★
Mr. Khalid Al-Mansoori